SALES / PURCHASE

DO I HAVE TO REGISTER TO MAKE PURCHASE?

No, you can choose to register at the website for future order convenience or proceed your order as “guest checkout”.

HOW TO VIEW MY ORDER DETAILS?

Once you had logged in, go to My Account -> Orders.

PAYMENT

WHAT TYPE OF PAYMENT METHOD DO YOU ACCEPT?

Currently, we have Direct/Manual Bank Transfer, SenangPay and Paypal.

More payment method will be available soon.

WHAT IS THE NEXT STEP FOR MANUAL BANK TRANSFER ONCE I HAD MADE THE ORDER?

Once you had made your payment, kindly send an email to marketing@orgga.my to inform regarding your successful payment by following the format shown below:

Email subject: Payment for Order No. [-YOUR ORDER NO.-]

-Customer Name
-Order No.
-Payment total
-Payment bank
-Payment date & time

* Don’t forget to attach your payment slip/ receipt.

I RECEIVED A MESSAGE - "YOUR PAYMENT WAS DECLINED. PLEASE CHECK WITH YOUR BANK. THANK YOU." WHAT SHOULD I DO?

Kindly make sure that you had opt-in for Card-Not-Present (CNP) & Overseas transactions by contact your Bank’s contact centre before proceeding to the payment to avoid failure transaction.

PRODUCT

DO I HAVE TO REGISTER TO MAKE PURCHASE?

No, you can choose to register at the website for future order convenience or proceed your order as “guest checkout”.