Money Back Guarantee
30 Days Money Back Guarantee – Terms & Conditions:
- This offer is applicable to those who purchased LINDO, OLIVA or LIBRA Basic Set only.
- Claim must be made within 30 days from the purchased date.
- Only those who purchased the product directly from our Sales channel or online platform are eligible for this offer. Purchases made via agents or distributors will not be entertained.
- You must be consistently using the purchased set for at least 2 WEEKS without using any other skincare product.
- You must be using the product as per direction on the box or website. If you are uncertain on how to correctly use them, kindly consult our team at 018-2827793.
- Customers who are having side effects due to allergies to the ingredients are NOT entitled to this offer.
- Please attach the original proof of purchase when submitting your claim.
- Please provide us your picture before and after using the purchased set.
- Please fill up the claim form and print the completed form. The form then need to be signed and emailed to ‘firstname.lastname@example.org’.
- Unused product need to be returned back to us. The amount of claim depends on the amount of unused product.
- Kindly allow 6 – 8 weeks for the refund to be processed. Payment will be made via online banking to your bank account.
- We reserve the right to reject any claim that appears to be not genuine.
- Please be informed that the terms are subject to changes without further notice.